June 2017: St. Jude Children’s Research Hospital uses AHRQ’s Hospital Survey on Patient Safety Culture to obtain employee feedback on ways to improve medical care and safety for the approximately 8,000 patients who receive care each year. Based on the survey feedback, the Memphis-based hospital launched a hospital-wide initiative in 2017 to improve the handoffs of patient care, starting with inpatient nurses at shift changes. Read more at the link below to the original piece at AHRQ’s website.

https://www.ahrq.gov/policymakers/case-studies/201709.html